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© Institute of Development Studies 2011
Why people and problems come before ICT
Over the last two days The Bellagio Initiative has hosted an online forum on Eldis Communities, to invite subject-matter experts to discuss key themes around ‘Human Wellbeing and ICTs‘.
We chose to frame the discussions around three broad thematic areas:
With attendees from all around the world, we wanted to ensure that we had a range of voices to give us a wide view on the subject. These ranged from academics working across the field, from University of Berkeley and IDS, to practitioners delivering ICTs to communities around the world.
Emerging over the two days were several strong themes worthy of sharing. Here’s a taster with a carefully plucked quote to give you a flavour of the discussions:
Wellbeing is defined differently for different people
‘Poverty can hold different meanings for different people. It is not only about not having an income or not having a sufficient income, it can be about not having an enabling environment, not having access to opportunities, and in the words of one woman I remember from a story, not having the love of her husband (a case of domestic violence).’ Angela Kuga Thas, APC.
Contextual analysis, particularly with regard to gender roles, is key
‘… why infolady? Why not man? In Bangladesh a lady is accepted inside homestead without any restriction and majority of service recipients are women. Women feel comfortable to describe her problem with a woman and a major portion of women used her service to receive medical (gynaecological) advice.’ Masum Billah, DNet.
ICTS are an enabler but not the cause of improving human wellbeing – the technology is not the only part of the solution
‘First it starts with what people may value, not with what ICT producers think they may value. Second, it suggests that we pause and recall that ICTs embrace so many different possibilities, not of all of which may be valued by everyone.’ Robin Mansell, LSE.
It’s not just about ‘new’ technologies
‘Not just about new technologies but technologies used in an innovative way.’ Angela Kuga Than, APC.
The excellent participants deserve almost all the credit for the quality of the discussion, but good facilitation also played an important role to ensure its smooth running. To my mind, this online forum has reinforced a strong point: that technology is just a tool – how and who uses those tools determines their value.
As Ken Banks, kiwanja.net, so succinctly put it in the forum … ‘Let’s start with the people, then the problem. And then the tech.’